Privacy Policy
Effective Date: 4 August 2026
At Car Rental JB Sentral, we respect your privacy and are committed to protecting your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- MyKad or Passport Number
- Driving Licence Information
- Residential or Business Address
- Booking Details
- Payment Information
How We Use Your Information
Your information may be used to:
- Process vehicle reservations.
- Verify customer identity and driving eligibility.
- Manage rental agreements.
- Process payments, refunds and security deposits.
- Respond to enquiries and customer support requests.
- Comply with legal and regulatory obligations.
Information Sharing
We do not sell or rent your personal information.
Your information may only be disclosed to:
- Insurance providers.
- Payment gateways.
- Government authorities.
- Law enforcement agencies where legally required.
Cookies
Our website may use cookies to improve website functionality, analyse visitor traffic and enhance user experience.
You may disable cookies through your browser settings.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.
Your Rights
Subject to applicable laws, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion where legally permissible.
Contact
If you have any questions regarding this Privacy Policy, please contact Car Rental JB Sentral using the contact information provided on this website.
By using this website, you agree to this Privacy Policy.
